Buchan's West Bay

Ice Cream & Gelato in Traverse City, Michigan

4.6 (184)

Category	Ice Cream & Gelato
Address	13000 S W Bay Shore Dr, Traverse City, MI 49684
Street	South W Bay Shore Drive
Area	Traverse City, Michigan
Google rating	4.6 (184)
Source	Google Maps and public records · listed Oct 17, 2026

Hours

Monday	11 am–8 pm
Tuesday	11 am–8 pm
Wednesday	11 am–8 pm
Thursday	11 am–8 pm
Friday	11 am–9 pm
Saturday	11 am–9 pm
Sunday	12–8 pm

About Buchan's West Bay

Buchan's West Bay, Ice Cream , Coney dogs, Pizza and More It's Buchan Good! Try a Buchan Clucker sandwich!

Buchan's West Bay is one of the ice cream & gelato listed in Traverse City, Michigan. The business is registered at 13000 S W Bay Shore Dr, Traverse City, MI 49684; use this page to check its hours, phone number and Google rating before you make the trip.

The business lists hours on 7 days of the week. On most of those days it is open 11 am–8 pm. As with most places, expect changes around holidays; the phone number below is the fastest way to confirm. No phone number is listed for this business, so the Google Maps link on this page is the best route for directions and any contact details Google has on file. Its website is buchansblueberryhill.com, where you may find menus, price lists or booking options.

Customers rate it 4.6 out of 5 on Google across 184 reviews.

How Buchan's West Bay compares with other ice cream & gelato in Traverse City

Among the 13 ice cream & gelato in Traverse City with at least 20 reviews, only 3 are rated higher than its 4.6.
Nearest other ice cream & gelato: Dairy Lodge (1.6 mi), Kayak Kafe (1.9 mi), Kilwins Ice Cream - Chocolate - Fudge (2.0 mi)

Before you go

Ask about allergens when you order: US food law names nine major allergens (milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy and sesame), and kitchens can tell you which dishes contain them.
Restaurant inspection results are kept by the city or county health department; many publish them online or post the latest grade at the door.
For table service a tip of 15–20% is customary; at counter-service places tipping is optional.

Latest Google reviews

The 5 most recent reviews shown on Google Maps. Reviews belong to their authors; read all of them on Google.

S McG a month ago

Fantastic ice cream. The line wasn’t too bad, lots of flavors. Conveniently located off of main street. Will be coming back.

Theresa Noel 2 months ago

Ordered a hand dipped blueberry ice cream and a soft serve turtle sundae. Both were good. It was very cold inside. Staff seemed pleasant.

Karlyn Haas 2 months ago

My daughters and I came here for ice cream and when we went inside to order, multiple girls looked at us and then continued to ignore us. When we were finally acknowledged, they were rude and unattentive. We were served the wrong flavor and when we brought it to their attention that one of my daughters has celiac disease and needed fresh supplies, they failed to clean the machines. Great ice cream, but the bad customer service would definintely deter us from coming again.

Samzilla 48 Edited 4 months ago

Dont come here if you have Allerigies of any kind. Made milkshake with peanut mixer and almost killed my girlfriend. Then they also had a dog behind the counter on a leash which ive never seen in any food service spot ever EDIT: owner says, allergy wasnt when we told them TWICE, vocalized and acknowledged by the employees but it was a new girl and wasn't given proper training or help because she was confused. Also food service cannot have pets in food preparing areas its against michigan and federal health codes. What if the dog has lice or defecates behind the counter or pees somewhere. You cant guarantee that not happening If its inside the parlor behind the counter. Outside is a different story, or even inside by the public eating areas where its visible and not near ingredients or equipment.

Josephine S (PurledMama) 3 years ago

Lavender ice cream! Need I say more? I also tried the Lemonberry flavour and it’s so delicious. The flavours are light and fresh. I also love that they offer gluten free ice cream cones, which is hard to find for my son who is allergic to wheat. You sure made my little guy happy that he could enjoy his ice cream on a cone! My only problem here was that I wanted all the flavours 😝

All reviews on Google ↗

Frequently asked questions

Where is Buchan's West Bay located?

Buchan's West Bay is at 13000 S W Bay Shore Dr, Traverse City, MI 49684, in Traverse City, Michigan. Use the “Open in Google Maps” button on this page for directions.

What kind of business is Buchan's West Bay?

Buchan's West Bay is listed as an ice cream shop.

What are the hours of Buchan's West Bay?

Published hours are Monday: 11 am–8 pm; Tuesday: 11 am–8 pm; Wednesday: 11 am–8 pm; Thursday: 11 am–8 pm; Friday: 11 am–9 pm; Saturday: 11 am–9 pm; Sunday: 12–8 pm. Hours can change on holidays, so call before a special trip.

Is Buchan's West Bay open on Sunday?

Yes, on Sunday it is open 12–8 pm.

How is Buchan's West Bay rated on Google?

Buchan's West Bay has a Google rating of 4.6 out of 5 from 184 reviews.

Does Buchan's West Bay have a website?

Yes, the website of Buchan's West Bay is buchansblueberryhill.com (linked on this page).

Are there other ice cream & gelato near Buchan's West Bay?

Yes. Traverse City also has Moomers Homemade Ice Cream, Milk & Honey, Woodland Sweets & Eats among others; see the full list of ice cream & gelato in Traverse City at the bottom of this page.